KAYQ

Privacy Policy

Last updated:

This policy explains what information kayq.am (KAYQ) collects when you use the website, why, who else receives it, and the choices you have.

Who we are

KAYQ is run by Digital Brains, Yerevan, Abovyan Street 12. For any question about your data, write to info@kayq.am.

Information We Collect

We collect only what the website needs to work:

  • Account information: when you create an account, your e-mail address, your password (stored only as a one-way hash) and, if you give them, your name, phone number and preferred language.
  • Your listings and reviews: the websites you add, with their description and logo, the contact details you publish about them, and the reviews and ratings you write.
  • Usage information: like every website, our server records technical details of each request, such as the IP address, the browser and the page requested. When you open a listed website through KAYQ we count the visit without keeping your IP address.
  • Newsletter: If you subscribe, your email address and language, kept until you unsubscribe with the link in every newsletter.
  • Messages and reports: what you send us when you report a listing or write to us.

We do not ask for, and do not want, sensitive information such as health data or payment card numbers.

How We Use Your Information

We use the information we collect to:

  • run the catalogue: show listings, let you sign in, manage your listings and keep your account secure;
  • review new listings, reviews and reports;
  • send you the e-mails you need (account confirmation, password reset, the result of a review) and, only if you subscribed, the newsletter;
  • understand how the website is used and improve it;
  • prevent spam, abuse and fraud.

We do not sell or rent your personal information to anyone.

Cookies and Tracking

Cookies are small files a website stores in your browser. KAYQ itself uses only these:

  • Session and security: keep you signed in and protect forms against forgery; they expire when you close the browser or after two hours of inactivity.
  • Remember me: only if you tick it when signing in, keeps you signed in on that browser.
  • Language and theme: remember the language you chose and whether you prefer the light or the dark look.
  • Analytics: we use Google Analytics to count visits and see which pages are useful. Google sets its own cookies for this.

You can block or delete cookies in your browser settings; the catalogue still works, although you will have to sign in each time.

Advertising

KAYQ shows ads served by Google AdSense on some of its pages. About them:

  • Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or to other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and other websites on the Internet.
  • You may opt out of personalised advertising by visiting Google Ads Settings at https://adssettings.google.com, and you can opt out of some third-party vendors' use of cookies for personalised advertising at https://www.aboutads.info.
  • How Google uses information from websites that show its ads is explained at https://policies.google.com/technologies/partner-sites.

Visitors from the European Economic Area, the United Kingdom and Switzerland are asked for their consent before personalised ads are shown. Ads are never shown on account, sign-in or administration pages.

Who Else Receives Information

We share information only with services that help run the website, and only what they need:

  • our hosting and e-mail provider, which stores the website and delivers our e-mails;
  • Google, for analytics and ads, as described above;
  • Cloudflare Turnstile, which checks that a person, not a bot, is filling in sign-up and other forms;
  • OpenStreetMap, whose servers deliver the map images on pages with a map;
  • screenshot services, which receive only the address of a listed website to take its picture;
  • when automatic translation is on, OpenAI, which receives only the public text of a listing to translate it.

We may also disclose information when the law requires it, or to protect the rights and safety of our users and of KAYQ.

How Long We Keep Information

  • Your account and listings: as long as your account exists. When you delete it, everything is kept for up to 30 days so that a mistake can be undone, and is then removed permanently.
  • Server logs: 14 days.
  • Newsletter: until you unsubscribe.
  • Reports and messages: as long as we need them to handle the matter.

Data Security

The whole website runs over an encrypted connection (HTTPS), passwords are stored only as one-way hashes, and access to the administration is limited and protected. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute protection.

Your Rights

You can:

  • see and correct your information in your account at any time;
  • download a copy of your data (your profile and your listings) from your account;
  • delete your account, together with your listings;
  • unsubscribe from the newsletter with the link in every issue;
  • ask us what information we hold about you, or object to how we use it.

To exercise any of these rights, write to info@kayq.am. We answer within 30 days.

Children

KAYQ is not directed at children under 16, and we do not knowingly collect information from them. If you believe a child has given us personal information, write to us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed about how we protect your information.